4. PEOPLE STYLES
(DEALING WITH CHALLENGING PERSONALITIES)


Having a pragmatic understanding of ourselves and others provides a mechanism for improving relationships. "Reading" other people's behavior provides the ability to relate more effectively. It is imperative that leaders be equipped with communication as well as interpersonal skills. The ability to give direction, define expectations, train staff and lead are demanded and that is the focus of this program.

The above paragraph reflects the core aspects of this important management topic.

We know your situation is unique and that is why each of our programs is prepared with you, your organization, and its specific needs in mind.

Let us build a program “tailor made” to meet your specific requirements. We welcome the opportunity to work with you and your staff. Thanks for visiting our site.

 

Dr. K. Kay Potetz & Associates

Email: kpotetz@aol.com

Phone: 216-221-8993

Cleveland, Ohio


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